Santa Clara County Fire were using an unlimited cell data plan to fight the largest wildfire in California state history. @verizon, spotting an opportunity, choked their data speed and jacked up their price by over
In the midst of our response to the Mendocino Complex Fire, County Fire discovered the data connection for OES 5262 was being throttied by Verizon, and data rates had been reduced to or less, than the previous speeds," Bowden wrote. "These reduced speeds severely
Interfered with the OES 5262's ability to function effectively, My Information Technology staff communicated directly with Verizon via email about the throttling requesting it be immediately lifted for public safety purposes."
Verizon did not immediately restore full speeds to the device, however.
"Verizon representatives confirmed the throttling, but rather than restoring us to an essential data transfer speed, they indicated that County Fire would have to switch to a new data plan at
more than twice the cost, and they would only remove throttling after we contacted the
Department that handies billing and switched to the new data plan," Bowden wrote.